Privacy Policy

1. Who we are

Bixdene Treasury is operated by Bixdene Investments Ltd, registered in England and Wales (Company No. 08887524). We act as controller of personal data processed through bixdenetreasury.com, except where we act as processor for a client.

2. Data we collect

We collect:

• Contact and account data: name, email, phone, company name, role and login credentials.
• Business profile data: project type, jurisdictions, approximate ticket sizes and preferred assets.
• Usage data: pages visited, interactions, device type, IP address and basic analytics.
• Correspondence: emails, messages and call notes when you contact us.

Regulated conversion and payout services may require additional KYC/AML information. That information is processed under the applicable service terms and privacy policy.

3. How we use your data

We use your data to:

• Provide and improve the Platform and its features.
• Respond to enquiries and schedule consultations.
• Understand project needs and design treasury flows.
• Maintain records for compliance and risk management.
• Communicate updates about our services where permitted.

Where we act as a processor for a client, we process data only on documented instructions from that client.

4. Sharing with third parties

We may share data with:

• Service providers such as hosting, analytics, email and CRM providers who process data on our behalf under contractual safeguards.
• Regulated service providers where required to complete conversion, payment, compliance or payout stages. They process relevant personal and KYC data under their own terms and privacy policies.
• Professional advisers such as legal and compliance advisers where necessary.
• Authorities where required by law, including AML, sanctions or other regulatory obligations.

We do not sell your personal data.

5. International transfers

We may store and process data in the UK, EEA or other jurisdictions via our service providers.

Where data is transferred outside the UK or EEA, we implement appropriate safeguards, such as standard contractual clauses, in line with applicable data protection laws.

6. Data retention

We keep data:

• For as long as necessary to provide the Platform and related services.
• For longer where required by law or regulation, for example AML record-keeping obligations.

When data is no longer required, we delete or anonymise it.

7. Your rights

Depending on your location, you may have rights to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion or restriction of processing.
• Object to certain uses.
• Request data portability.

You can exercise these rights by contacting us using the details below. We may need to verify your identity and may be unable to comply with requests that conflict with legal obligations.

8. Cookies and analytics

We may use cookies and similar technologies for:

• Basic site functionality.
• Anonymous analytics, including pages visited and session length.
• Improving user experience and content.

We will provide a simple cookie notice and, where required, controls for managing cookie preferences.

9. Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

However, no system is perfectly secure; you should also use secure devices and networks when accessing the Platform.

10. Contact

For privacy or data protection queries:

• Email: support@bixdenetreasury.com
• Postal: Bixdene Investments Ltd, Unit 19, Station Street West Business Park, Coventry, England, CV6 5BP, United Kingdom.

You may also have the right to lodge a complaint with your local data protection authority.